Barnes & Noble Careers – Cafe Manager

Website Barnes & Noble, Inc.

Job Description:

Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Both teams are the frontline of our business. The exceptional, personalized service that our Cafes offer is what connects us to our customers. Cafe managers bring this together and are inspirational leaders. If you enjoy sharing your extensive coffee knowledge, then this could be the perfect position for you.

Job Responsibilities:

  • Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
  • Manage product quality, preparation and presentation standards.
  • Ensure compliance to cafe standards as it pertains to safety, customer communications and all store operations.
  • Manage cafe inventory levels by following cafe ordering practices.
  • Ensure a vibrant Cafe by delivering on our commitment to presentation and cleanliness.
  • Interview and hire baristas that will provide an optimal shopping experience for our customers.
  •  Review financials such as P&L, product mix, category sales, waste and gross margin reports in order to maximize our sales and profitability.
  • Develop the cafe team through engagement and coaching; work with team by providing feedback to assess and recommend talent for development in the store.
  • Communicate with your cafe team respectfully and in a timely manner on key issues and messages, creating a culture that demonstrates the values of the company.

Job Requirements:

  • Passionate about the cafe business and has excellent standards of service.
  • Experience in managing and developing employees at all levels.
  • Understand the cafe business and impact of ordering and sales upon results.
  • Can empathize with and understand people.
  • Effective organization, planning and prioritization of workload.
  • Ability to communicate effectively and comfortably.
  • Solid cafe, food service or hospitality knowledge.
  • Knowledge of food safety, regulations and standards.
  • Can solve problems through good decision making and knows when to take partnership.
  • Deliver honest and constructive feedback.
  • Able to delegate and work through others. multi-task.

Qualification & Experience:

  • At least two years of management experience, preferably in retail, food service or hospitality.
  • Experience building collaborative and productive working relationships at all levels.

Job Details:

Company: Barnes & Noble, Inc.

Vacancy Type: Full Time

Job Location: Carmel, IN, us

Application Deadline: N/A

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